Resolution Center

Resolving Contraband Items

When you ship something from the one to another country, you must follow both international shipping regulations and the regulations of the destination country.
CARRLGO Logistics can seize package if they have “reasonable suspicion” that the package is linked to a potential criminal activity.The primary motive behind seizing packages during shipment is to prevent any potential criminal or illegal activity within the country. A seizure of a shipping package may be due to any of the following reasons:

  • The package contains illegally obtained items and profits;
  • The package includes evidence of an offense;
  • The package includes items that are processed unlawfully or contraband;
  • The package contains properties used in criminal activity.

Seized items may be completely destroyed or returned to the sender, in some cases, you may need to pay impound due to release a package. Start Missing Mail Search to know the status of your item.

International Shipping Prohibitions & Restrictions

APO/FPO/DPO shipments to foreign countries are treated like domestic mail, but they are still subject to those foreign countries’ laws
If you are mailing packages that contain hazardous materials (HAZMAT), you must separate HAZMAT packages from all other packages and present them in a container marked "HAZMAT."

Internationally Prohibited Items

CARRLGO Logistics will not be able to send the following items:

  • Aerosols
  • Air Bags
  • Alcoholic Beverages
  • Ammunition
  • Cigarettes
  • Dry Ice
  • Explosives
  • Fiat Currencies
  • Gasoline
  • Hemp-based products (including cannabidiol [CBD])
  • Marijuana (medical or otherwise)
  • Nail Polish
  • Perfumes (containing alcohol)
  • Poisons

Restricted items may only be sent out of if they meet our requirements and the shipping requirements of the destination country.